UX Projects
Below are some work samples, project insights and highlights from my experience as a UX Experience Designer.
Navigation Menu Restructure
Role: UX Designer
PROBLEM:
Clients have frequently reported that our menu system is confusing and difficult to navigate, which is negatively impacting their productivity.
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SOLUTION:
To address this issue, we will restructure the menu system to make it easier to navigate and find relevant information within each section.
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METHODOLOGY:
During our discovery phase, we found that clients responded positively to larger icons, which helped to draw attention to important sections. Based on this feedback, we will enhance the visibility of each section by making the menu elements stand out more prominently.
New Menu
Dashboard Design
Role: UX Designer
PROBLEM:
The main application lacked a dashboard to effectively deliver relevant information to our users.
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SOLUTION:
To address this issue, we will develop a user-friendly dashboard featuring component-driven design that presents the most important and relevant information to users.
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METHODOLOGY:
To gather insights, we consulted with both clients and customer service employees to identify the most critical components. From there, we began the design process, starting with hand sketching, wireframing, and eventually creating a rapid prototype. This allowed us to move quickly from concept to completion and deliver a high-quality dashboard that met our users' needs.
Dashboard Design
New Schedule Controls
Role: UX Designer
PROBLEM:
The "Schedule" page on Trackforce Valiant was missing key components, resulting in negative feedback from some of our top clients.
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SOLUTION:
To address this issue, we engaged with both clients and internal employees to gather as much information as possible. We identified new trends and added new components to create a more productive user experience that better meets our clients' needs.
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METHODOLOGY:
Our approach was driven by a focus on new ideas and innovation. We began by using whiteboard sketches to map out the new components we would add to the application. By leveraging feedback from clients and internal employees, we were able to create a more robust and effective "Schedule" page that met our clients' expectations and improved overall user experience.
New Schedule Controls Outlined in Red
Mobile App Simplify Registration
Role: UX Designer
PROBLEM:
The registration process for new users on the mobile application was unnecessarily lengthy and unreliable, resulting in frequent complaints from users.
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SOLUTION:
To address this issue, we will simplify the process into a 3-step system, working closely with our development team to ensure a smooth update.
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METHODOLOGY:
From the outset, we partnered closely with our development team to ensure that new functionality could be added to streamline the registration process. By focusing on a 3-step system, we were able to eliminate unnecessary steps and create a more user-friendly experience for our customers. Working in close collaboration with our developers allowed us to implement these changes smoothly and efficiently.
Mobile Registration is now a streamlined process
Sign In Page Redesign
Role: UX Designer
PROBLEM:
The Sign In page appeared outdated and unprofessional, with slow load times. It had not been refreshed in years.
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SOLUTION:
To improve the user experience, we will create a fresh and updated design that is both modern and user-friendly.
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METHODOLOGY:
We conducted design meetings where I was able to do rapid sketching. This allowed our team to collaborate and develop a new design that met our clients' needs and expectations. The updated design and functionality were very well received by our clients, and we consider it a major success.
New Sign In Page Design
